Complaints procedure

 

 

Complaints procedure

If you are not satisfied with the service provided by Budd Legal you can contact the Legal Ombudsman, PO Box 6806, Wolverhampton, WV1 9WJ. Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint or within six years of the act or omission about which you are complaining occurring (or, if outside of this period, within three years of when you should reasonably have been aware of it).

For further information you can contact the Legal Ombudsman on 0300 555 0333 or email: enquiries@legalombudsman.org.uk.